Membership activates only after the StarEntry backend verifies a successful payment.
No refund after activation
A successfully paid and activated StarEntry membership is non-refundable, except where applicable law requires otherwise. Please review the plan, price and duration before paying.
Cases we will investigate
- Money was debited but membership did not activate.
- The same order was charged more than once.
- You believe a payment was unauthorised.
- A refund is required by applicable consumer law.
Email support@starentry.in with your Google account email, transaction reference, payment date and a short explanation. Never send card numbers, UPI PINs or passwords.
Approved refunds
If approved, the refund is sent to the original payment method. Bank or payment-provider processing times may apply. Any referral reward connected to a refunded payment will be reversed.